Patient Satisfaction Survey

Please take a minute to share your thoughts about your experience at NYU Fertility Center. Your responses are directly responsible for improving our services and will be kept confidential and anonymous.

Age: *

Gender: *

Male

Female

Ease of Getting Care

Ability to get in to be seen: *

Hours NYUFC is open: *

Convenience of NYUFC's location: *

Prompt return on calls: *

Waiting

Time in waiting room: *

Time in exam room: *

Waiting for tests to be performed: *

Waiting for test results: *

Staff

Physician: Listens to you: *

Physician: Takes enough time with you: *

Physician: Explains what you want to know: *

Physician: Provides good advice and treatment: *

Nurses and Medical Assistants: Friendly and helpful: *

Nurses and Medical Assistants: Answers your questions: *

Reception and Administration: Friendly and helpful: *

Reception and Administration: Answers your questions: *

Business Office

Value for the amount of money charged: *

Precertification of procedures: *

Precertification of medication: *

Explanation of charges: *

Follow-up with insurance company: *

Facility

Exterior cleanliness: *

Interior cleanliness: *

Ease of finding where to go: *

Comfort and safety while waiting: *

Privacy: *

Website

Ease of navigation: *

Usefulness of information: *

Confidentiality

Keeping my personal information private: *

Referrals

The likelihood of referring your friends and relatives: *

What do you like best about NYUFC?: *

What do you like least about NYUFC?: *

Suggestions for improvement?: *